1. 

How do I reset a session if a system failure occurs and the session is not recoverable?

A check is made for active send requests.  If any are found:

1. A session inquiry is performed.
2. If the session inquiry idle time (the time since the last message transfer) exceeds one minute, a send purge command is issued to Information Exchange and a fresh send control record is reset so the send request can be restarted.
3. A cleanup module is linked to perform a reset backout.  Because receive requests are backed out to the last commit, any in-process receives are automatically restarted.

Your active user session profile is purged so that the next time you log on, a new session start is issued.

To reset a session,

1. Under Cmd in the field next to each session you want to reset, type S.
2. To cancel and return to the Expedite/CICS Administration Selection menu, press PF12.
3. To process the status command(s), press Enter.  Expedite/CICS displays the Reset Session panel of the user whose session is to be reset with the account ID and user ID already filled in.
4. To confirm the reset request, press Enter.

[Return to questions]

2. 

How do I reset a session with transaction IDLT?

To reset a session with transaction IDLT, begin in native CICS.

1. Clear the display and type IDLTAAAAAAAAUUUUUUUU where: AAAAAAAA is the Information Exchange account ID and UUUUUUUU is the Information Exchange user ID.  The Reset Session panel is displayed with the account ID and user ID fields already filled in.
2. To cancel the reset request and return to native CICS, press PF12.
3. To confirm the reset request and return to native CICS, press Enter.

Note:  If you do not type the account ID and user ID with the IDLT command, the Reset Session panel is displayed with the account ID and user ID not filled in.   [Return to questions]

3. 

 I just installed Expedite/CICS for the first time and I saw the following message in the EXPLOG1 log, "CANNOT PERFORM INITIALIZATION, NO SYSTEM/DEFAULT USERID." What does this mean?

This message serves two purposes. 

The first is a reminder to newly installed Expedite/CICS users that the SYSTEM/DEFAULT record must be created for Expedite/CICS to perform properly.  Upon CICS startup, the activity monitor for Expedite/CICS starts.  The first thing the activity monitor does is look for the SYSTEM/DEFAULT record in the EXPDSRC file.  Since you have just installed Expedite/CICS for the first time, the SYSTEM/DEFAULT record is not yet present in this file.  It will be created when you sign on to Expedite/CICS under account SYSTEM, user ID DEFAULT, and password DEFAULT.

The second is to inform the established Expedite/CICS user that the required SYSTEM/DEFAULT record is missing from the EXPDSRC file.  It can be recreated by signing on as account SYSTEM, user ID DEFAULT, using the current password for this user ID.  Until the SYSTEM/DEFAULT user ID is found by Expedite/CICS, the activity monitor will continue to write the above message to the EXPLOG1 log.  
[Return to questions]

4. 

What do I do when the Receives or Sends become slower and slower until they hang?

You need to check the extents on your EXPRDAT (for receives) or EXPSDAT (for sends).  Data sets should not have gone into multiple extents.KSDS files need to be reorganized on a timely basis, and data sets need to be set up with enough space to be twice as large as the largest file they intend to SEND or RECEIVE. [Return to questions]

5. 

What do I do if data is shown as having been sent, but did not arrive at the trading partner's mailbox?

Check the Information Exchange payment levels for this trading partner.  Usually there is an error of authorization levels in the Information Exchange trading partner list.  You will be able to see the file in IE/SERV with a purged status and normally there will be a system errmsg in the customer's mailbox. [Return to questions]