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This page contains frequently asked questions (FAQs) from users of Internet transfer. Click on a question to view the answer. To view a printable version of these FAQs with all of the questions and answers, click on the link below.

Go to a printable version of this page.

    1.

How do I subscribe to Internet transfer?

    2. How much does it cost to subscribe?
3. Can I pay the charges for my trading partners?
4. What does Internet transfer do?
    5. What kind of documents can I send with this service?
6. What are the protocols that I can use?
7. What kind of client software do I need to access Internet transfer?
    8.

How do I register my trading partners?

    9. How do I decide whether to use SMTP,HTTP, HTTPS, or FTP/S?
10. Where do I get the certificate?
    11. How do I register my company's certificate?
12. What do I do if I have changed the certificate?
13. Is there a limit to the file size that I can send?
    14.

Can I send unsecured documents?

    15. I am an Information Exchange user.  What do I need to do to exchange X12 or EDIFACT files with a trading partner using Internet transfer?
16. When I send an X12 file with an extension of .x12 and or EDIFACT file with an extension of .edf to VAN trading partners, will the file extension be preserved?
17. I am an Information Exchange user and my software does not include the original file name and file extension for the Information Exchange Common Data Header. Will the original file name and file extension be preserved?
    18. For X12 EDI data files, will the binary segment and the security segment be supported in Internet transfer?
19. I am a Cyclone Solo user.  Should I use IP addresses or DNS names when using Internet transfer?
20. Which Information Exchange interfaces have been tested for Internet transfer?
 



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