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Users will be able to connect to Information Exchange Administration
Services (IEAS) via the Internet through their Internet
service provider using SSL TCP/IP connectivity. Communication
between the Internet and the Information Exchange Service
is performed using Client X.509 Certificate authenticated
SSL for enhanced security.
The websites to access IEAS via the Internet are:
USA/Canada: https://usa.ieas.edisrvcs.com/admin/wies
EMEA: https://eur.ieas.edisrvcs.com/admin/wies
System Requirements
In order to use IEAS via the Internet, you must obtain
a certificate for SSL TCP/IP communications. The following
website has information on obtaining a certificate and installing
it on your system:
https://pki.services.ibm.com
IEAS via the Internet has been tested with and is fully
supported when accessed using Internet Explorer versions
6.0 or later. Most other modern browsers will work without
problem but have not been tested. The Information Exchange
help desk cannot provide support for problems using other
browsers.
Navigation Buttons
A unique token is assigned each time you interact with
IEAS via the Internet. This token can only be used once
and is part of the privacy and security design of the system.
However, because of this feature it is not possible to navigate
around the application as if it were a typical browse only
web site.
Specifically, you cannot use the BACK, FORWARD or REFRESH
buttons. Using these buttons will cause your browser to
transmit invalid session information. To prevent this from
happening, when you log onto IEAS via the Internet a secondary
browser window will appear that does not have a navigation
bar at the top. Therefore, the BACK, FORWARD and REFRESH
buttons will not appear on the page.
Details of operational differences between Internet
and 3270 access
The look and feel of the new Internet pages is very much
like IEAS 3270 and the functions all perform the same operations.
However, there are some slight differences that should be
noted, as follows:
- The new Internet pages do not support PF key input.
At the bottom of each screen are buttons that are used
for paging, exiting functions and all other operations
that are performed by the PF keys used on IEAS 3270.
- If you press the ENTER key, this will perform the IEAS
action associated with the 3270 ENTER key. In other words,
it is not necessary to click the SUBMIT button on menu
screens. Just fill in any appropriate data and press ENTER.
- There is a timeout that will return the user to the
sign on page if the user remains idle for more than 15
minutes. There is no timeout on IEAS 3270.
- The user must always enter their account, user ID and
password on the sign on page prior to entering the website's
main menu. Some users were not required to enter this
information with IEAS via 3270. This is the Information
Exchange account ID, user ID and password - the same one
used with an Expedite. Some users have/had AT&T Service
Manager IDs with different values. AT&T IDs cannot be
used to access IEAS
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