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Technical Bulletins

Information Exchange Root Certificate Renewal

Date posted: June 6, 2011

Technical Service Bulletin (GXS-AM 20110606-01)
GXS Operations Center
11AM ET Monday, June 6, 2011

Highlight
 

Customers affected: Users of the GXS Information Exchange application operating on systems USA, EUR, JPN and BRA using Information Exchange SSL Connectivity via Expedite Software and FTP.

   
  Description

GXS will be changing the server certificates for the following addresses:

  • 204.90.130.45    usa.ftptls.edisrvcs.com
  • 204.90.130.58    bra-ftptls.edisrvcs.com
  • 198.147.171.33  usa-sfe.ie.us.gxs.com
  • 198.147.171.40  bra-ftpsfe.ie.us.gxs.com
  • 204.90.230.111  eur.sfe.edisrvcs.com
  • 204.90.230.110  eur.ftptls.edisrvcs.com
  • 204.90.230.89    usa.ieas.edisrvcs.com
  • 204.90.230.123  bra.ieas.edisrvcs.com
  • 204.90.230.66    eur.ieas.edisrvcs.com
  • 32.71.196.67         No Domain
  • 32.71.196.91         No Domain
  • https://usa.ie.edisrvcs.com/
  • https://eur.ie.edisrvcs.com/
  • https://bra.ie.edisrvcs.com/
  • https://www.edisrvcs.com/

This is in support of our project to replace an expiring Root Certifying Authority (Root CA) certificate as previously announced. Customers connecting to any of the listed addresses who have NOT obtained a new user certificate after April 9, 2011 will be unable to connect using SSL after server certificate update on July 9, 2011.

Failure to install and enable the new user certificate in your software will result in the loss of encryption/decryption for the listed addresses.  You will be unable to connect to Information Exchange if a new user certificate has not been installed

DOCUMENTATION FOR OBTAINING A NEW CERTIFICATE CAN BE FOUND HERE

 

Additional Information
 

For assistance, please contact GXS Information Exchange Support at 877-326-6426 or send an email to ECOMMREQ@GXS.COM.

   
   



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